Experience Africa

PRE-OPENING
MANAGEMENT SERVICES

Management Consultants - Services we can offer to the following category of Hotel Owners:

Hotel Owners who have new projects - Conceptual design stage

Hotel Owners who have new projects but already under construction, assuming 30% to 60 % completion stage of development.

Hotel Owners having problems managing their own hotels and require turnaround services for implementation of proper system and procedures and develop business strategies to improve financial performance.

What are the scope of services we can offer

1

Conceptual Design

We can provide technical and advisory support services and work with the Architects and various consultants to come up with a product in line with Owners vision and budget.
2

Technical Support Services

We can assist to review layout drawings of various hotel facilities, including the back house. Our objective is to have a product that is marketable and user friendly for customer with good operations efficiency
3

Interior Design Support Services

Interior design themes, concept and materials used must be in line with the overall product identity and its positioning in the market. In addition, careful consideration must be given to the budget and most of all to the 'life span' of the product / property
4

Procurement

Assist to source and procure various operating supplies and equipment. We are well versed with what is available in the International market. There are many needs to procure before the Hotel commence business and can be very cumbersome to Hotel Owners who are unfamiliar with the needs of the Hotel. Careful planning will ensure budget is well managed.
5

Manpower Planning and Development

Human resource management is one of the most challenging areas of management given the present attitude of the workers in this industry. Demand for skilled and experience workers at various levels are very lacking. Good personnel policies with the right welfare and compensation schemes will ensure high productivity which will in turn provide good service to customers and ensure low staff turnover. We assist in all areas of personnel function, i.e. from interviewing, selection, recruitment, training and development.
6

Sales and Marketing

This is one of the key areas in management function. We have sound knowledge of mainstream marketing for domestic and overseas marketing. In addition, we have a huge data of various networking in govt. and commercial accounts for meetings and outing groups and good networking with various travel and tour operators in the country. Our primary role is to formulate, develop and implement an effective business development strategy for sales and marketing to be implemented by the management team.
7

Organisation Planning and Set Up

a lot of planning and contingencies are involved towards the pre-opening and opening of a Hotel. It involves a lot of details, policies formulation, operational methods, management set up and most of all timing, implementation and execution of plans to achieve the desired result.
8

Financial Planning

we can assist in providing the necessary budgets, financial projections and cash flow requirement for Owners to plan their working capital and funding.
9

Post Management Services - Hotel Operator

This is where we assumed management of the Hotel where we are responsible for management, operations and business development. As responsible management consultants, you are our clients and partners in business. Our interest is your investment which you have entrusted to us. Hence, we must make sure that you stay in business, so that we are in business.